FAQ

Location & Transportation

  • Where is El Nido Andino?

    El Nido Andino is just 40 minutes from the town of La Mesa (towards Cachipay) or 30 minutes from Cachipay (towards La Mesa). Access is through the Ernesto Aparicio School. From there, it’s a 3-kilometer rural road in good condition, with concrete strips and gravel.

    Google Maps: maps.app.goo.gl/ofvUkPfyK3NCWF8u6

  • Is El Nido Andino accessible by car or motorbike?

    Yes. Getting to the location involves a few kilometers of unpaved road, however, cars and motorbikes can navigate the region; many locals travel this way without any issues.

  • Is there parking on-site?

    Yes, we provide parking space for guests to park their vehicles safely and conveniently.

Facilities

  • Do you have a restaurant?

    Yes, we have a restaurant on-site that offers a selection traditional Colombian and international dishes, as well as vegan and vegetarian options. You can see our full menu here:

    Menú El Nido Andino

  • Do you have a general store?

    Yes, we have a general store that stocks a variety of essential items, including snacks, beverages, toiletries, and some locally made products.

Booking & Reservations

  • What time is check-in and check-out?

    Check-in for the rooms at El Nido Andino is at 15:00 (3:00 PM), and check-out is by 13:00 (1:00 PM).

  • Can I request an early check-in or a late check out?

    Yes, early check-in and late check-out may be available upon request. Please contact us in advance as options are subject to availability.