Frequently Asked Questions

El Nido Andino is just 40 minutes from the town of La Mesa (towards Cachipay) or 30 minutes from Cachipay (towards La Mesa). Access is through the Ernesto Aparicio School. From there, it's a 3-kilometer rural road in good condition, with concrete strips and gravel.
Google Maps →

Yes. Getting to the location involves a few kilometers of unpaved road, however, cars and motorbikes can navigate the region; many locals travel this way without any issues.

Yes, we provide parking space for guests to park their vehicles safely and conveniently.

Yes, we have a restaurant on-site that offers a selection of traditional Colombian and international dishes, as well as vegan and vegetarian options.

Yes, we have a general store that stocks a variety of essential items, including snacks, beverages, toiletries, and some locally made products.

Coffee farm tours, birdwatching, nature trails, pool, jacuzzi, coffee tasting, restaurant, and plenty of time to relax in nature.

A 50% deposit is required to confirm your booking. You may cancel free of charge up to 5 days before arrival and receive a full refund of your deposit. Need to change your dates? We're happy to help (just note that pricing may vary depending on availability at the time of the change).

We accept all major debit and credit cards, and cash on site. To confirm your booking we ask for a 50% deposit; the remaining balance is paid at check-in.

Check-in for the rooms at El Nido Andino is at 15:00 (3:00 PM), and check-out is by 11:00 (11:00 AM).

Yes, early check-in and late check-out may be available upon request. Please contact us in advance as options are subject to availability.

Escríbenos aquí por WhatsApp y coordinamos todo. El pago se realiza por Nequi, Bancolombia o transferencia bancaria, y te enviamos el gift card en formato PDF listo para regalar. Message us here on WhatsApp and we'll take care of everything. Payment is via Nequi, Bancolombia, or bank transfer, and we'll send your gift card as a PDF ready to share.

You can gift any experience at the finca (a room stay, day pass, or camping) or choose a custom amount. Gift cards are valid for 1 year from the date of purchase.

Escríbenos aquí por WhatsApp con tu código (formato ENA-XXXX-XXXX), confirmamos disponibilidad y lo aplicamos a tu reserva. Message us here on WhatsApp with your code (format ENA-XXXX-XXXX) and we'll confirm availability and apply it to your booking.

Escríbenos aquí por WhatsApp con tu código y lo revisamos de inmediato. Message us here on WhatsApp with your code and we'll look into it right away.